Effective Date: September 22, 2025
At Finite Skills Tech Soft Solutions (OPC) Private Limited (“Finite Skills”, “we”, “our”, “us”), we strive to provide high-quality learning experiences. This Refund and Returns Policy explains the terms under which refunds may be issued for purchases made on https://www.finiteskills.com.
1. Digital Courses & Training Programs
Since our products are digital courses, training modules, and downloadable materials, they are non-returnable.
Refunds will only be considered under exceptional circumstances, such as:
Duplicate payment.
Technical issues preventing access to the course (and not resolved by our support team).
Incorrect course enrollment due to a platform error.
2. Refund Eligibility
To request a refund, you must:
Submit a request within 7 days of purchase.
Provide proof of purchase (order ID, invoice, or transaction details).
Clearly state the reason for your refund request.
Refunds will not be granted if:
You have completed or accessed a substantial portion of the course.
You simply change your mind or no longer wish to use the service.
You fail to meet the system requirements for accessing the courses.
3. How to Request a Refund
- To initiate a refund, contact us at:
📧 contact@finiteskills.com
📞 +91 82481 51661
Our support team will review your request within 5–7 business days and inform you of the decision. Approved refunds will be processed to your original payment method within 7–10 business days.
4. No Returns for Digital Products
As our services include digital courses, e-books, and training content, there is no physical return process. Once purchased, digital access cannot be revoked after significant use.
5. Changes to This Policy
We may update this Refund and Returns Policy from time to time. Any changes will be effective immediately upon posting on our website with a revised effective date.
6. Contact Us
If you have questions regarding our Refund and Returns Policy, please contact us at:
- Finite Skills Tech Soft Solutions (OPC) Private Limited
📍 India
📧 contact@finiteskills.com
📞 +91 82481 51661